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Supplier Portal Terms & Conditions

These terms govern supplier access to the portal, Bulletin Board, registration, sourcing submissions and support services.

Last updated: 15 July 2026

Term 01

Authority and acceptance

By creating an account or using the portal, you confirm that you are authorised to act for the supplier organisation and agree to these portal terms. Specific RFQ, RFP, contract or sourcing-event terms take priority where they differ.

Term 02

Account security

Keep credentials and one-time passcodes confidential, maintain accurate authorised-user details, and notify Support promptly if you suspect unauthorised access. Activity performed through your account may be recorded for security and audit purposes.

Term 03

Supplier information and submissions

Information, declarations, documents, questions and bids must be accurate, current and submitted by an authorised person before the stated deadline. You are responsible for confirming that the portal acknowledges a completed submission.

Term 04

Acceptable use

Do not attempt unauthorised access, introduce malicious code, disrupt portal operations, misrepresent your identity, scrape restricted content, or use portal information for unlawful, fraudulent or anti-competitive purposes.

Term 05

Sourcing events and decisions

Bulletin Board information may be clarified, amended, placed on hold or closed. Publication, registration or submission does not guarantee eligibility, shortlisting, award or a contract. Econet's authorised procurement process and the event documents govern each decision.

Availability, suspension and responsibility

The portal may be unavailable during maintenance or events outside reasonable control. Access may be restricted or suspended to protect users, systems, procurement integrity or legal compliance. To the extent permitted by applicable law, users remain responsible for their connectivity, devices and timely submissions.

These portal terms are governed by the laws of Zimbabwe. For broader service terms and fraud-awareness information, see the Econet Terms and Conditions. Raise portal questions through the Support Widget for a tracked Service Desk response.